Your Privacy Is Our Priority
This policy provides a detailed explanation of how your personal information is collected, used, and kept secure on the abb77 platform.
Privacy Policy Overview
abb77 ("we", "us", or "the platform") is a trusted online gaming and betting platform in Bangladesh. We place the highest importance on the privacy of our users ("you", "your"). This privacy policy explains how we collect, store, use, and under what circumstances share your personal information with third parties.
By using the abb77 website or mobile platform, you are considered to have accepted the terms of this privacy policy. If you do not agree with any part of this policy, please refrain from using our services.
This policy may be updated at any time. For significant changes, we will notify you at your registered email address.
What Types of Information We Collect
abb77 collects the following types of information from its users. The purpose of each collection is specific and lawful.
1.1 Information You Provide Directly
When you register with abb77, log in, or contact us, you voluntarily provide the following information:
- Full name and date of birth (for age verification)
- Email address and mobile number
- Password (stored in encrypted form)
- Payment-related information (such as: bKash, Nagad, Rocket, or Upay account numbers — used only to process transactions)
- Documents required for identity verification (copy of national ID card or passport)
1.2 Automatically Collected Information
When you use our platform, our system automatically collects certain technical information:
- IP address and device type
- Browser version and operating system
- Session duration and browsing activity on the platform
- Information obtained from cookies and similar tracking technologies
- Transaction history and gaming activity
1.3 Information Received from Third Parties
In some cases we may receive information about you from legitimate third-party sources, such as payment gateway providers or identity verification services. This information is used solely to ensure safe and lawful service delivery.
Purpose of Using Your Information
abb77 uses collected information only for specific, lawful, and transparent purposes. We use your information for the following:
2.1 Service Delivery and Operations
- Creating, managing, and verifying your account
- Processing deposit and withdrawal transactions
- Managing bonuses and promotions
- VIP program and rewards management
2.2 Security and Compliance
- Verifying the eligible age requirement (21 years or older)
- Preventing fraud, money laundering, and other illegal activities
- Enforcing responsible gaming policies
- Ensuring account security
2.3 Communication and Support
- Responding to customer service inquiries
- Sending important account-related notifications
- Informing you about relevant offers and updates (with your consent)
2.4 Platform Improvement
- Analyzing and improving the user experience
- Identifying and resolving technical issues
- Conducting research to develop new games and services
Information Sharing Policy
abb77 never sells your personal information or transfers it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
3.1 Service Partners
Information may be shared with payment processing service providers (such as: bKash, Nagad, Rocket, Upay) and identity verification services, but only to the extent necessary and under strict confidentiality agreements.
3.2 Game Software Providers
Technical data related to gaming activity may be shared with Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, and other game providers, but always in a limited manner that is not personally identifiable.
3.3 Legal Obligations
If disclosure of information is required under a court order, government directive, or legal process, we will comply. Such disclosure is part of our legal responsibility.
3.4 Business Restructuring
In the event of a merger, acquisition, or restructuring of abb77's business, user information may be transferred to the new entity, though the terms of this policy will remain in effect.
We confirm that no third party may use your information for advertising or any other commercial purpose.
Information Security Measures
abb77 has adopted industry-standard technical and administrative measures to ensure the security of your personal information.
4.1 Technical Security
- All data transmission secured by SSL (Secure Socket Layer) encryption
- Advanced firewall and intrusion detection systems
- Use of password hashing and encryption technology
- Regular security audits and vulnerability assessments
- Automated detection of suspicious activity
4.2 Administrative Security
- Access to personal information restricted to authorized staff only
- Regular staff training on privacy and data protection
- Rapid response plan in the event of a data breach
4.3 Special Protection for Payment Information
Your payment-related information, such as bKash, Nagad, Rocket, or Upay account details, is not stored in full on our servers after a transaction is completed. We retain only the transaction record and reference number.
Cookies and Tracking Technologies
The abb77 website uses cookies and similar tracking technologies, which improve your browsing experience and keep the platform functioning properly.
5.1 Types of Cookies
- Essential cookies: Necessary for managing login sessions and security. These cannot be disabled.
- Functional cookies: Used to remember language preferences and account settings.
- Analytics cookies: Used to collect platform usage statistics and support improvements.
5.2 Cookie Controls
You can disable non-essential cookies through your browser settings. Please note that disabling certain cookies may limit some features of the platform.
Data Retention Period
abb77 retains your information for a defined period. The retention period is determined based on the type of information and the purpose for which it was collected.
6.1 Account Information
Information is retained for as long as your account is active and, after account closure, for a defined period to meet legal requirements.
6.2 Transaction Records
Financial records and transaction history may be retained for an extended period in accordance with legal obligations, which may apply even after account closure.
6.3 Communication Records
Records of customer service communications are retained for a limited period for the purpose of dispute resolution and service quality improvement.
Your Rights
As an abb77 user, you have the following rights over your personal information. We always respect these rights.
7.1 Right of Access
You may find out at any time what information we hold about you. You can request this information from your account settings or by contacting us directly.
7.2 Right to Rectification
If any of your information is incorrect or incomplete, we will correct it. Most information can be updated directly from your account profile.
7.3 Right to Erasure
Where there is no legal obligation to retain it, you may request that your personal information be deleted. However, this right may be limited for accounts with an active or negative balance.
7.4 Right to Object to Processing
You may withdraw your consent to marketing communications at any time. This means you will no longer receive promotional messages, but important account-related notifications will continue.
7.5 Right to Data Portability
Upon your request, we will provide your personal information in a structured, commonly usable format so that you can transfer it to another service.
To exercise any of your rights, contact us at: [email protected]
Protection of Minors
abb77 strictly provides services only to individuals aged 21 or older. Protecting minors is one of our highest priorities.
We never knowingly collect or store information from anyone under the age of 21. Age verification is mandatory during the registration process. If we become aware that a minor is using our platform, we will immediately close that account and delete the associated information.
International Data Transfers
Some of abb77's technical infrastructure and game software providers are located outside Bangladesh. In such cases, your information may be transferred internationally.
Whenever such transfers occur, we ensure that adequate data protection measures are in place in the destination country or with the service provider. We provide this assurance through standard contractual clauses and other appropriate safeguards.
Policy Changes and Updates
abb77 may update this privacy policy from time to time. Reasons for changes may include:
- Changes to technical services
- Changes in laws or regulatory requirements
- Changes in our business operations
- Improvements based on user feedback
For significant changes, we will notify you in advance at your registered email. For minor changes, the "Last Updated" date at the top of the policy will be revised. We recommend that you review this page regularly.
Continuing to use the platform after any changes means you have accepted the updated policy.
Questions about privacy?
Contact us for any questions about this privacy policy or to exercise your rights regarding your information. Our team is ready to assist in both Bengali and English.